Help Section

OSMOSIS TRAINING

 

 

 

Trouble getting the lesson started? - Check your computer settings as detailed towards the end of this page!

 

Please do not leave the lessons idle for more than 15 minutes!

(or you will have to undertake it again)

 

 

 

 

 

 

 

 

Don't LEAVE A LESSON IDLE WITHOUT COMPLETING IT!

 

 

 

 

 

 

 

Click the little professor for help with the answers at the questions section

 

 

 

 

 

 

 

 

 

Please check your computer settings accordingly!

Instructions for Candidates undertaking Osmosis Training Internet Sessions

To undertake an online lesson a candidate will have to go to the Osmosis Training website, the address is www.osmosistraining.co.uk

Once you have arrived at the website follow the instructions below:

1. You gain access to the online lessons via choosing the nurse access button which is shown here:

 

2. After you have clicked here you will be sent to the candidate access page which asks for the following information:

 

3. Your company will already have you with the relevant information. After inserting the information that you have been provided with press the submit button.

(Please note if you encounter problems logging in please contact your agency)

 

4. This will take you to the ‘Candidate welcome page’

5. The page will list the lesson that you are required to undertake.

The next lesson you are due to take will be highlighted as below:

6. Click on the highlighted lesson and you will be sent to the lesson page.

7. At the bottom of the screen you can view the buttons you will use to undertake the lesson.

 

 

8. To commence the lesson you must press the play button. You will hear the lesson commentary.

9. When the commentary has finished you can then press the next button to move forward and listen to the next page.

10. Please note that you will have to listen to the whole of the commentary before you move forward. The computer program will refuse to let you move forward unless you listen to all the commentary.

11. There are other buttons that you can use:

You can press the back button to view the previous pages.

You can press restart to commence the lesson again.

You can press the exit button to leave the program.

You can press the icon that has a question mark to read instructions on how to operate the lesson’s software.

There is an email facility (letter icon) where you can ask Osmosis Training a question.

12. After the session you will asked to undergo a quick multiple choice test. To help you the answers to the questions can be viewed as a pop up.

13. After you have undertaken the session you will returned to the Candidate welcome page. Here you will be able to undertake the next session you have been allocated to undertake.

14. PLEASE NOTE: IF YOU LEAVE A LESSON WITHOUT COMPLETING THE TEST YOU WILL HAVE TO UNDERTAKE THE WHOLE SESSION AGAIN!

Your computer settings

If you can control the settings of the computer you use please make the following changes:

(1) To benefit from all the aspects of the lessons it is advised that you temporarily turn of any ‘pop up’ blocker that is installed on your computer.

(2) It is further advised change that you change the following setting. When you enter Internet explorer choose the tools option at the top of the page. Then click Internet options from the drop down list. A box will appear that discusses ‘Temporary Internet files’ choose the settings option. The settings box will appear. Under the section titled ‘Check for newer versions of stored pages’ choose the ‘Every visit to the page’ radio button option. Then press OK.

(3) Check that your sound volume is turned up to an appropriate level.

(4) Go to tools in Internet Explorer. Choose the ‘Security option.’ Then choose ‘Custom Level’. Under ‘ActiveX controls and plug-ins chose the ‘Disable’ radio option button. Then press OK.

(5) DEACTIVATE all firewall, anti-spam or internet protection software installed on your computer and make sure you use only our webpage during that time as we cannot guarantee the safety of your computer if you navigate on other websites. Our website is regularly checked against any threats.

If you encounter any technical problems that relate solely to the Osmosis Training software please email the us at contact@osmosistraining.co.uk or telephone 0845-601-7313.